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TERMS AND CONDITIONS
- Your discount code applies to all bikes, frames, apparel, small parts and accessories (excluding the INTENSE M1, DJ & Tazer MX Models).
- You will receive a new code for January-June and a replacement code for July-December.
- Any type of abuse on the site will result in your account closing permanently.
- Do not share an order or discount details with retailers. Doing so will result in your account closing permanently.
- Orders are shipped via FedEx/UPS ground or other freight carriers.
- Shipping charge is $49.99 per frame ordered, $94.99 per complete bicycle for the lower 48.
- No shipping internationally.
- Product is subject to availability at order processing time.
- No backorders allowed.
- Allow 2 weeks for delivery.
- We have a 14-day return policy from receipt of the product to request a return. After that window there will be a restocking fee of 25% to return from day 14 to 30. After 30 days, there are no returns allowed.
- Number of orders may not exceed 2 per 180-day period.
- Expert Voice Member Services Phone Number (866) 376-4685.
- Purchases may not be resold before 1 year after delivery. Selling on any third-party site is strictly prohibited. Doing so will result in immediate termination of expert discount benefits.
- INTENSE does not support shipping to APO, FPO, DPO or PO Boxes.
- Please check back for availability of out-of-stock product, inventory fluctuates and is updated daily.
- All warranty claims must be filed through INTENSE’s warranty page (https://intensecycles.com/pages/warranty).