Shipping Information

Order Processing

  • 3D Configurator Bikes: Built to order, ships within 72 Business hours 
  • Frames, Parts & Accessories: Ships within 24-48 business hours. 

United States Shipping

Continental U.S.

  • Complete Bikes: $99.99
  • Frames: $49.99
  • Parts & Accessories: FedEx shipping start at $9.99

Alaska & Hawaii

  • Complete Bikes: $500
  • Frames: $200
  • Parts & Accessories: FedEx shipping start at $14.99

What's included with shipping costs:

  • Bike/ Frame Boxes: FedEx oversized- packaging fees & Specially designed, reusable boxes
  • Shipping insurance

Signature Required

  • All bikes & frames require signature upon delivery.
  • FedEx will make up to three delivery attempts if no one is available to sign. After three unsuccessful delivery attempts, the package will be returned to INTENSE HQ.

Estimated Delivery

Once shipped, U.S. orders typically arrive within 3–5 business days.

Please note that processing and delivery times are estimates and may be affected by carrier delays, holidays, weather, or other circumstances outside of our control.

International Shipping

Shipping Rates

International shipping rates vary by destination and will be calculated and displayed at checkout.

Estimated Delivery

International orders typically arrive within 5–7 business days after shipment.

Delivery estimates do not include customs processing or potential customs delays. International shipments are subject to clearance by the destination country’s customs authorities, which may impact the final delivery date. INTENSE is unable to control or guarantee customs processing or clearance times.