The Foundation Build ACV is our entry level build with an NM frame. We've carefully selected and tested each component to provide an exceptional ride experience at our most competitive price point. The Foundation build comes with Intense branded alloy bars, stem and hubs.
All bikes come pre-built and tuned through Intense Cycles authorized mechanics and will arrive to you with minimum assembly.
ACV: FEATURES AND BENEFITS VIDEO
QUICK STANDOUTS
TRAVEL (FRONT/REAR): | 150mm/115-130mm (Adjustable) |
WHEEL SIZE: | 27.5+" |
BUILD WEIGHT (NO PEDALS) | 31.86LBS |
FRAME WEIGHT: | 6.06lbs |
HT ANGLE: | 66.25 ̊ |
REACH: |
394 mm/ 15.5" (Small) // 416 mm/ 16.4" (Medium) // 438 mm/ 17.25" (Large) // 463 mm/ 18.2" (XL) |
FOUNDATION BUILD SPECIFICATIONS
FRAME | ACV 27+ Monocoque UD Carbon Front and Rear Triangle, alloy Top Link, Internal Derailleur Routing, Integrated protector, w/ 148 x12 mm spacing, 115 -130 mm travel |
FORK | Rock Shox Revelation RC 27.5+, Solo Air, 150mm, Boost 110x15mm |
SHOCK | Rock Shox Monarch RL, 200x51mm |
WHEELS | INTENSE FOUNDATION 27+ |
HUBS | Intense Tuned, 6 Bolt, 110x15mm, 32 Hole Front / 148x12mm, 32 Hole Rear |
RIMS | Race Face AR 40, 27.5" |
SPOKES | DT Swiss Champion |
TIRES | Maxxis 27.5x2.80+ Rekon F60 DC/EXO/TR |
SHIFTERS | Sram NX Eagle 12speed Trigger |
REAR DERAILLEUR | Sram NX Eagle 12speed |
FRONT DERAILLEUR | N/A |
CRANK | SRAM NX DUB™ Eagle 170mm, 32T |
CASSETTE | Sram NX Eagle PG1230 12speed, 11-50T |
CHAIN | Sram NX Eagle 12speed |
CHAIN GUIDE | N/A |
BOTTOM BRACKET | Sram PF DUB™ |
SADDLE | WTB Silverado Sport w/ Steel Rails |
SEATPOST | Intense 31.6mm, 150mm Dropper |
HANDLEBAR | Intense Recon 780mm Alloy, 31.8 mm diameter |
STEM | Intense 45mm, 31.8 mm diameter |
HEADSET | Intense Tapered |
BRAKESET | Shimano M500 6 Bolt 180mm FR / 160mm RR |
GRIPS | Intense Lock-On |
*Parts/Spec are subject to change without notice.
Maximum Recommended Rider Weight 250lbs
Included with each complete bike is an Intense Cycles branded torque wrench set and shock pump, precision tools to keep your new bike in peak performance.
FIND YOUR SIZING
SIZE | Small | Medium | Large | Extra Large |
---|---|---|---|---|
A: SEAT TUBE LENGTH | 433 17.0 |
458 18.0 |
484 19.1 |
509 20.0 |
B: EFFECTIVE TOP TUBE | 573 22.6 |
599 23.6 |
624 24.6 |
651 25.6 |
C: STACK | 620 24.4 |
628 24.7 |
640 25.2 |
645 25.4 |
D: REACH | 394 15.5 |
416 16.4 |
438 17.2 |
463 18.2 |
E: BB HEIGHT | 334 13.1 |
334 13.1 |
334 13.1 |
334 13.1 |
F: BB DROP | - - |
- - |
- - |
- - |
G: HEAD TUBE LENGTH | 94 3.7 |
102 4.0 |
114 4.5 |
119 4.7 |
H: HEAD TUBE ANGLE | 66.3° | 66.3° | 66.3° | 66.3° |
I: SEAT TUBE ANGLE | 71.0° | 71.0° | 71.0° | 71.0° |
J: STANDOVER HEIGHT | 801 31.5 |
805 31.7 |
810 31.9 |
813 32.0 |
K: CHAINSTAY LENGTH | 438 17.2 |
438 17.2 |
438 17.2 |
438 17.2 |
L: WHEELBASE | 1146 45.1 |
1172 46.1 |
1199 47.2 |
1225 48.2 |
FREQUENTLY ASKED QUESTIONS
-
How long is the warranty period for my Intense?
- 5-year limited warranty on carbon frames (except Downhill)
- 3-year limited warranty on XC/Trail/Endurol aluminum and carbon Downhill frames
- 2-year limited warranty on aluminum Downhill and Enduro frames
-
What is the widest tire that will fit my bike?
- With the wide variety of rim widths and tire dimensions,there is no way to accurately determine what your actual tire width will be with your component spec. A general rule of thumb is 2.4 for xc/trail (Primer, Spider and Recluse), 2.6 for enduro/downhill (Carbine, Tracer and M16), and 3.0 for plus tire (ACV) frame options.
-
Is my frame compatible with Eagle?
- All Intense mountain bikes featuring 142mm and boost 148 rear wheel spacing will fit SRAM Eagle Drivetrain with the appropriate offset front chain ring. 6mm offset for non boost applications and 3mm offset for 148 boost applications.
-
What type of bottom bracket do I need for my bike?
- Excluding our downhill bikes, all carbon frames Use a bb92 and has a 73mm BB shell width.
- Excluding our downhill bikes, all alloy frames use a threaded bb and has a 73mm BB shell width.
- All downhill bikes use a threaded bb and has a 83mm BB shell width.
-
Where is my serial number located?
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace. For more bike
specific locations,
click here.
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace. For more bike
specific locations,
click here.
- What are the shock size specs for my bike? ( Eye to Eye and Stroke) (Reducer Size)
-
What is the longest dropper post that will fit in my seat tube? (Maximum Insertion)
- The maximum length of your dropper post is based solely on the size frame you are using and the lower tube length of the dropper post used. All of our frames are capable of at least a 150mm dropper post but are capable of running a dropper post with a lower tube length up to 225mm on a small and 260mm on medium, large and XL frames.
-
How much sag should I run on my rear shock?
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video (
Click Here).
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video (
Click Here).
-
How much does a particular frame, or built model weigh?
- The specific frame/bike weight will be listed on our website under your bikes product page. You can also see a chart with frame and bike weights here. (Please note that a variable of 100G should be given).
-
Where can I purchase a particular part for my Intense?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top OR click here to be directed to our small parts web store. If your model of bike is not listed on the website, please call into or email our customer service hotline here. Info for this is under the “Support” tab on the home page.
-
Is there touch up paint available for my bike?
- No, currently there is not touch up paint option available yet. This is still under development.
-
Can I use an Angle set headset for my bike?
- Yes, all our external headset cup frames are capable of running an angle set headset. Although with most of our bikes and our JS-Tuned geometry, typically the bikes geometry are matched with our component spec to make that particular bike perform at its best for its intended use.
-
What is the recommended spring rate for my bike and body weight?
- For specific sag measurements and suspension set up, please refer to the user manual for your model of bike. Or, click here to see the tech video demonstration.
-
How can I register my bike?
- Registering your new intense is quick and easy. From our home page, click on the “service” tab. Then select “register your ride”, fill out the required fields and your registration will be complete. Click on this
register my bike link.
- Registering your new intense is quick and easy. From our home page, click on the “service” tab. Then select “register your ride”, fill out the required fields and your registration will be complete. Click on this
register my bike link.
-
Can I purchase parts directly through you?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or
email our customer service hotline. Info for this is on the “service” tab on the home page.
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or
email our customer service hotline. Info for this is on the “service” tab on the home page.
-
I am the second owner of my bike, Do I still have a warranty?
- Intense promises that new Intense frames will be free from defects in materials and workmanship. This limited warranty applies to the original owner only and is nontransferable. The original owner must register his purchase within 90 days on the Intense website Register My Bike. Intense will, at its discretion, repair or replace any frame that it determines to be manufacturing defective during the warranty period. In order to exercise your right under the Intense Cycles Limited Warranty, the frameset must be presented to an authorized Intense dealer, Intense distributor or to Intense Cycles, Inc., together with the proof of purchase.
-
Can I ride my bike if I see a crack/dent on the frame?
- You should always do a post-ride and pre-ride bike check.
Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into
our service hotline. you will find this information under the service tab on our home page.
- You should always do a post-ride and pre-ride bike check.
Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into
our service hotline. you will find this information under the service tab on our home page.
-
Do you still make Intense BMX Bikes?
- No, we no longer are apart of the intense brand of BMX bikes.
- No, we no longer are apart of the intense brand of BMX bikes.
-
How much torque should I use to tighten my bolts?
- The torque settings, as with any high performance machine are very important to reliability and overall performance. The specific torque values are located in the user manual. Or, you can Click Here to see the tech video.
-
Is there an owner’s manual for my bike model?
- The user manual for your specific model of intense bike is located in the accessory box shipped with your intense bike or you can download it from the bike manual page on our website.
-
Where can I demo an Intense bike at?
- Click here to see a schedule of upcoming demo events.
-
How do I know it's time to have my bike serviced
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance,
reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the
tech video here.
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance,
reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the
tech video here.
-
What is recommended for seatpost and seat tube care?
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.
You may also like
The Pro Build ACV offers a competitive spec. We've carefully selected and tested each component to provide an exceptional ride experience at an aggressive price.
All bikes come pre-built and tuned through Intense Cycles authorized mechanics and will arrive to you with minimum assembly.
ACV: FEATURES AND BENEFITS VIDEO
QUICK STANDOUTS
TRAVEL (FRONT/REAR): | 150mm/115-130mm (Adjustable) |
WHEEL SIZE: | 27.5+" |
BUILD WEIGHT (NO PEDALS) | 29.05LBS |
FRAME WEIGHT: | 5.13lbs |
HT ANGLE: | 66.25 ̊ |
REACH: | 394 mm/ 15.5" (Small) // 416 mm/ 16.4" (Medium) // 438 mm/ 17.25" (Large) // 463 mm/ 18.2" (XL) |
PRO BUILD SPECIFICATIONS
FRAME | ACV 27+ Monocoque UD Carbon Front and Rear Triangle, alloy Top Link, Internal Derailleur Routing, Integrated protector, w/ 148 x12 mm spacing, 115 -130 mm travel |
FORK | Rock Shox Pike RCT3 27.5+, Solo Air, 150mm, Boost 110x15mm |
SHOCK | Rock Shox Monarch RT3, 200x51mm |
WHEELS | DT Swiss M1700 Spline 27.5+", 28 Hole |
HUBS | DT Swiss 350, 6 Bolt, 110x15mm, 28 Hole Front / 148x12mm, XD Rear |
RIMS | DT Swiss M1700 Spline 27.5+", 28 Hole, 35mm |
SPOKES | DT Competition |
TIRES | Maxxis 27.5x2.80+ Rekon F60 DC/EXO/TR |
SHIFTERS | Sram GX Eagle 12speed Trigger |
REAR DERAILLEUR | Sram X01 Eagle, 12speed |
FRONT DERAILLEUR | N/A |
CRANK | Tru Vativ Descendant Carbon Eagle Boost GXP 170mm, 32T |
CASSETTE | Sram XG1275 X1 Eagle 12speed, 10-50T |
CHAIN | Sram GX Eagle 12speed |
CHAIN GUIDE | N/A |
BOTTOM BRACKET | Sram Pressfit GXP BB92 |
SADDLE | Fabric Scoop Radius Elite w/ Cr-Mo Rails |
SEATPOST | Fox Transfer 31.6mm, 150mm Dropper |
HANDLEBAR | Intense Recon 780mm Carbon, 31.8 mm diameter |
STEM | Intense Recon ELITE 50mm, 31.8 mm diameter |
HEADSET | Cane Creek 40 Series, ZS44/EC49.40 |
BRAKESET | Sram Guide RS Hydraulic Disk 180mm Front & 160mm Rear |
GRIPS | Intense Lock-On |
*Parts/Spec are subject to change without notice.
Maximum Recommended Rider Weight 250lbs
Included with each complete bike is an Intense Cycles branded torque wrench set and shock pump, precision tools to keep your new bike in peak performance.
FIND YOUR SIZING
SIZE | Small | Medium | Large | Extra Large |
---|---|---|---|---|
A: SEAT TUBE LENGTH | 433 17.0 |
458 18.0 |
484 19.1 |
509 20.0 |
B: EFFECTIVE TOP TUBE | 573 22.6 |
599 23.6 |
624 24.6 |
651 25.6 |
C: STACK | 620 24.4 |
628 24.7 |
640 25.2 |
645 25.4 |
D: REACH | 394 15.5 |
416 16.4 |
438 17.2 |
463 18.2 |
E: BB HEIGHT | 334 13.1 |
334 13.1 |
334 13.1 |
334 13.1 |
F: BB DROP | - - |
- - |
- - |
- - |
G: HEAD TUBE LENGTH | 94 3.7 |
102 4.0 |
114 4.5 |
119 4.7 |
H: HEAD TUBE ANGLE | 66.3° | 66.3° | 66.3° | 66.3° |
I: SEAT TUBE ANGLE | 71.0° | 71.0° | 71.0° | 71.0° |
J: STANDOVER HEIGHT | 801 31.5 |
805 31.7 |
810 31.9 |
813 32.0 |
K: CHAINSTAY LENGTH | 438 17.2 |
438 17.2 |
438 17.2 |
438 17.2 |
L: WHEELBASE | 1146 45.1 |
1172 46.1 |
1199 47.2 |
1225 48.2 |
Customer Reviews
FREQUENTLY ASKED QUESTIONS
-
How long is the warranty period for my Intense?
- 5-year limited warranty on carbon frames (except Downhill)
- 3-year limited warranty on XC/Trail/Endurol aluminum and carbon Downhill frames
- 2-year limited warranty on aluminum Downhill and Enduro frames
-
What is the widest tire that will fit my bike?
- With the wide variety of rim widths and tire dimensions,there is no way to accurately determine what your actual tire width will be with your component spec. A general rule of thumb is 2.4 for xc/trail (Primer, Spider and Recluse), 2.6 for enduro/downhill (Carbine, Tracer and M16), and 3.0 for plus tire (ACV) frame options.
-
Is my frame compatible with Eagle?
- All Intense mountain bikes featuring 142mm and boost 148 rear wheel spacing will fit SRAM Eagle Drivetrain with the appropriate offset front chain ring. 6mm offset for non boost applications and 3mm offset for 148 boost applications.
-
What type of bottom bracket do I need for my bike?
- Excluding our downhill bikes, all carbon frames Use a bb92 and has a 73mm BB shell width.
- Excluding our downhill bikes, all alloy frames use a threaded bb and has a 73mm BB shell width.
- All downhill bikes use a threaded bb and has a 83mm BB shell width.
-
Where is my serial number located?
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace. For more bike
specific locations,
click here.
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace. For more bike
specific locations,
click here.
- What are the shock size specs for my bike? ( Eye to Eye and Stroke) (Reducer Size)
-
What is the longest dropper post that will fit in my seat tube? (Maximum Insertion)
- The maximum length of your dropper post is based solely on the size frame you are using and the lower tube length of the dropper post used. All of our frames are capable of at least a 150mm dropper post but are capable of running a dropper post with a lower tube length up to 225mm on a small and 260mm on medium, large and XL frames.
-
How much sag should I run on my rear shock?
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video (
Click Here).
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video (
Click Here).
-
How much does a particular frame, or built model weigh?
- The specific frame/bike weight will be listed on our website under your bikes product page. You can also see a chart with frame and bike weights here. (Please note that a variable of 100G should be given).
-
Where can I purchase a particular part for my Intense?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top OR click here to be directed to our small parts web store. If your model of bike is not listed on the website, please call into or email our customer service hotline here. Info for this is under the “Support” tab on the home page.
-
Is there touch up paint available for my bike?
- No, currently there is not touch up paint option available yet. This is still under development.
-
Can I use an Angle set headset for my bike?
- Yes, all our external headset cup frames are capable of running an angle set headset. Although with most of our bikes and our JS-Tuned geometry, typically the bikes geometry are matched with our component spec to make that particular bike perform at its best for its intended use.
-
What is the recommended spring rate for my bike and body weight?
- For specific sag measurements and suspension set up, please refer to the user manual for your model of bike. Or, click here to see the tech video demonstration.
-
How can I register my bike?
- Registering your new intense is quick and easy. From our home page, click on the “service” tab. Then select “register your ride”, fill out the required fields and your registration will be complete. Click on this
register my bike link.
- Registering your new intense is quick and easy. From our home page, click on the “service” tab. Then select “register your ride”, fill out the required fields and your registration will be complete. Click on this
register my bike link.
-
Can I purchase parts directly through you?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or
email our customer service hotline. Info for this is on the “service” tab on the home page.
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or
email our customer service hotline. Info for this is on the “service” tab on the home page.
-
I am the second owner of my bike, Do I still have a warranty?
- Intense promises that new Intense frames will be free from defects in materials and workmanship. This limited warranty applies to the original owner only and is nontransferable. The original owner must register his purchase within 90 days on the Intense website Register My Bike. Intense will, at its discretion, repair or replace any frame that it determines to be manufacturing defective during the warranty period. In order to exercise your right under the Intense Cycles Limited Warranty, the frameset must be presented to an authorized Intense dealer, Intense distributor or to Intense Cycles, Inc., together with the proof of purchase.
-
Can I ride my bike if I see a crack/dent on the frame?
- You should always do a post-ride and pre-ride bike check.
Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into
our service hotline. you will find this information under the service tab on our home page.
- You should always do a post-ride and pre-ride bike check.
Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into
our service hotline. you will find this information under the service tab on our home page.
-
Do you still make Intense BMX Bikes?
- No, we no longer are apart of the intense brand of BMX bikes.
- No, we no longer are apart of the intense brand of BMX bikes.
-
How much torque should I use to tighten my bolts?
- The torque settings, as with any high performance machine are very important to reliability and overall performance. The specific torque values are located in the user manual. Or, you can Click Here to see the tech video.
-
Is there an owner’s manual for my bike model?
- The user manual for your specific model of intense bike is located in the accessory box shipped with your intense bike or you can download it from the bike manual page on our website.
-
Where can I demo an Intense bike at?
- Click here to see a schedule of upcoming demo events.
-
How do I know it's time to have my bike serviced
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance,
reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the
tech video here.
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance,
reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the
tech video here.
-
What is recommended for seatpost and seat tube care?
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.
The ACV NM frameset comes with Standard UD Carbon fiber front and rear triangle, an alloy top link and steel hardware.
QUICK STANDOUTS
TRAVEL (FRONT/REAR): | 150mm/115-130mm (Adjustable) |
WHEEL SIZE: | 27.5" |
INCLUDES: | Frame, upper & lower links, hardware and shock |
FRAME WEIGHT: | 6.06lbs w/out shock |
HT ANGLE: | 66.3 ̊ |
REACH: | 394mm/15.5" (Small) // 416mm/16.4" (Medium) // 438mm/17.2" (Large) // 463mm/18.2" (XL) |
FRAME AND SHOCK SPECIFICATIONS
FRAME | Primer 29 Monocoque UD Carbon Front and Rear Triangle, Alloy Top Link, Internal Derailleur Routing, Integrated protector, w/ 148 x12 mm spacing, 115 -130 mm travel |
SHOCK | Fox Factory Float 200x51 |
*Parts/Spec are subject to change without notice.
Maximum Recommended Rider Weight 250lbs
FIND YOUR SIZING
SIZE | Small | Medium | Large | Extra Large |
---|---|---|---|---|
A: SEAT TUBE LENGTH | 433 17.0 |
458 18.0 |
484 19.1 |
509 20.0 |
B: EFFECTIVE TOP TUBE | 573 22.6 |
599 23.6 |
624 24.6 |
651 25.6 |
C: STACK | 620 24.4 |
628 24.7 |
640 25.2 |
645 25.4 |
D: REACH | 394 15.5 |
416 16.4 |
438 17.2 |
463 18.2 |
E: BB HEIGHT | 334 13.1 |
334 13.1 |
334 13.1 |
334 13.1 |
F: BB DROP | - - |
- - |
- - |
- - |
G: HEAD TUBE LENGTH | 94 3.7 |
102 4.0 |
114 4.5 |
119 4.7 |
H: HEAD TUBE ANGLE | 66.3° | 66.3° | 66.3° | 66.3° |
I: SEAT TUBE ANGLE | 71.0° | 71.0° | 71.0° | 71.0° |
J: STANDOVER HEIGHT | 801 31.5 |
805 31.7 |
810 31.9 |
813 32.0 |
K: CHAINSTAY LENGTH | 438 17.2 |
438 17.2 |
438 17.2 |
438 17.2 |
L: WHEELBASE | 1146 45.1 |
1172 46.1 |
1199 47.2 |
1225 48.2 |
Customer Reviews
FREQUENTLY ASKED QUESTIONS
-
How long is the warranty period for my Intense?
- 5-year limited warranty on carbon frames (except Downhill)
- 3-year limited warranty on XC/Trail/Endurol aluminum and carbon Downhill frames
- 2-year limited warranty on aluminum Downhill and Enduro frames
-
What is the widest tire that will fit my bike?
- With the wide variety of rim widths and tire dimensions,there is no way to accurately determine what your actual tire width will be with your component spec. A general rule of thumb is 2.4 for xc/trail (Primer, Spider and Recluse), 2.6 for enduro/downhill (Carbine, Tracer and M16), and 3.0 for plus tire (ACV) frame options.
-
Is my frame compatible with Eagle?
- All Intense mountain bikes featuring 142mm and boost 148 rear wheel spacing will fit SRAM Eagle Drivetrain with the appropriate offset front chain ring. 6mm offset for non boost applications and 3mm offset for 148 boost applications.
-
What type of bottom bracket do I need for my bike?
- Excluding our downhill bikes, all carbon frames Use a bb92 and has a 73mm BB shell width.
- Excluding our downhill bikes, all alloy frames use a threaded bb and has a 73mm BB shell width.
- All downhill bikes use a threaded bb and has a 83mm BB shell width.
-
Where is my serial number located?
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace. For more bike
specific locations,
click here.
- The serial number on your Intense frame is located on the front triangle on the back/underside of the bottom bracket. The serial number for the rear triangle is located on the forward facing surface of the cross brace. For more bike
specific locations,
click here.
- What are the shock size specs for my bike? ( Eye to Eye and Stroke) (Reducer Size)
-
What is the longest dropper post that will fit in my seat tube? (Maximum Insertion)
- The maximum length of your dropper post is based solely on the size frame you are using and the lower tube length of the dropper post used. All of our frames are capable of at least a 150mm dropper post but are capable of running a dropper post with a lower tube length up to 225mm on a small and 260mm on medium, large and XL frames.
-
How much sag should I run on my rear shock?
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video (
Click Here).
- Intense recommends that your sag be set at 30% for all xc/trail/enduro models and 35% for the downhill models. For a demonstration and more information, check out the tech video (
Click Here).
-
How much does a particular frame, or built model weigh?
- The specific frame/bike weight will be listed on our website under your bikes product page. You can also see a chart with frame and bike weights here. (Please note that a variable of 100G should be given).
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Where can I purchase a particular part for my Intense?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top OR click here to be directed to our small parts web store. If your model of bike is not listed on the website, please call into or email our customer service hotline here. Info for this is under the “Support” tab on the home page.
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Is there touch up paint available for my bike?
- No, currently there is not touch up paint option available yet. This is still under development.
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Can I use an Angle set headset for my bike?
- Yes, all our external headset cup frames are capable of running an angle set headset. Although with most of our bikes and our JS-Tuned geometry, typically the bikes geometry are matched with our component spec to make that particular bike perform at its best for its intended use.
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What is the recommended spring rate for my bike and body weight?
- For specific sag measurements and suspension set up, please refer to the user manual for your model of bike. Or, click here to see the tech video demonstration.
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How can I register my bike?
- Registering your new intense is quick and easy. From our home page, click on the “service” tab. Then select “register your ride”, fill out the required fields and your registration will be complete. Click on this
register my bike link.
- Registering your new intense is quick and easy. From our home page, click on the “service” tab. Then select “register your ride”, fill out the required fields and your registration will be complete. Click on this
register my bike link.
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Can I purchase parts directly through you?
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or
email our customer service hotline. Info for this is on the “service” tab on the home page.
- Yes, small parts are available for all current and some previous models of bikes going back 3 years. You will find this tab on our website home page on the top. If your model of bike is not listed on the website, please call into or
email our customer service hotline. Info for this is on the “service” tab on the home page.
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I am the second owner of my bike, Do I still have a warranty?
- Intense promises that new Intense frames will be free from defects in materials and workmanship. This limited warranty applies to the original owner only and is nontransferable. The original owner must register his purchase within 90 days on the Intense website Register My Bike. Intense will, at its discretion, repair or replace any frame that it determines to be manufacturing defective during the warranty period. In order to exercise your right under the Intense Cycles Limited Warranty, the frameset must be presented to an authorized Intense dealer, Intense distributor or to Intense Cycles, Inc., together with the proof of purchase.
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Can I ride my bike if I see a crack/dent on the frame?
- You should always do a post-ride and pre-ride bike check.
Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into
our service hotline. you will find this information under the service tab on our home page.
- You should always do a post-ride and pre-ride bike check.
Click here to see how. If while doing your pre ride or post ride inspection of your frame and all its components you see a dent, crack or surface imperfection, please contact your local intense dealer or email or call into
our service hotline. you will find this information under the service tab on our home page.
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Do you still make Intense BMX Bikes?
- No, we no longer are apart of the intense brand of BMX bikes.
- No, we no longer are apart of the intense brand of BMX bikes.
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How much torque should I use to tighten my bolts?
- The torque settings, as with any high performance machine are very important to reliability and overall performance. The specific torque values are located in the user manual. Or, you can Click Here to see the tech video.
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Is there an owner’s manual for my bike model?
- The user manual for your specific model of intense bike is located in the accessory box shipped with your intense bike or you can download it from the bike manual page on our website.
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Where can I demo an Intense bike at?
- Click here to see a schedule of upcoming demo events.
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How do I know it's time to have my bike serviced
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance,
reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the
tech video here.
- As a responsible owner of your high performance mountain bike, it is important to stay on your scheduled maintenance program. Preventing problems from happening should be your number one priority to ensure the best performance,
reliability, safety and life out of your Intense mountain bike. For more information on how to maintain your bike properly please check out the
tech video here.
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What is recommended for seatpost and seat tube care?
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.
- Intense recommends that the seatpost be installed with a thin coating of waterproof grease. This is something that should be checked, cleaned and re-prepped quarterly.